Telemedicine
Our patients are usually very busy people, at work, family and socially, with too many commitments to attend to each week to find time to go to the doctor, especially if it involves traveling to another city.
That is why for years a large percentage of our consultations have been done through our webcam telemedicine service, which allows you to receive the necessary medical attention from the comfort and privacy of your home.
Our team of highly experienced penile prosthesis specialists will provide you with the personalized assistance you need, without having to travel to the clinic, in the same way as if you were there in person. These are your advantages:
- Greater privacy and confidentiality when consulting via webcam. From anywhere, with your computer, tablet, or cell phone.
- Saving time and money by not having to travel to one of our clinics in Madrid, Seville, Malaga, Marbella, Valencia, Bilbao-Bizkaia or Tenerife.
- Greater time flexibility to schedule consultations according to your availability.
- Greater openness with the professional in the comfort of your home: a safe space where you can communicate without shame or embarrassment.
- Ease and speed in contracting services: book yourself through our online platform without talking to an agent.
- Secure payment platform: you can manage appointment changes or cancellations from your device.
Tell us about your case at
in private without obligation.
Make an appointment with Andromedi in Madrid, Seville, Malaga, Marbella, Valencia, Bilbao-Bizkaia or the Canary Islands.
In our clinic, we have a team of highly qualified specialists in urology and andrology with extensive experience in penile prosthesis surgery. We will provide you with personalized attention and we will make sure to find the best solution for your particular case. Whether in a face-to-face consultation or remotely via telemedicine, your well-being and satisfaction are our priority.
What exactly is webcam telemedicine and how does it work?
Webcam telemedicine is a service that allows you to receive remote medical care through videoconferencing. Using your computer or mobile device with a camera and internet connection, you can communicate with your doctor virtually, share information and receive diagnoses and treatments.
Is it just as safe and useful to receive medical care through telemedicine?
Yes, telemedicine is the same as going to the doctor’s office, only the distance between doctor and patient changes. Our telemedicine platform complies with rigorous security and privacy measures to protect your medical information. In addition, our physicians follow established guidelines and protocols to ensure effective medical care.
Do I need technical knowledge or special equipment to use telemedicine?
Yes, telemedicine is the same as going to the doctor’s office, only the distance between doctor and patient changes. Our telemedicine platform complies with rigorous security and privacy measures to protect your medical information. In addition, our physicians follow established guidelines and protocols to ensure effective medical care.
How is payment for telemedicine services made and what methods of payment do you accept?
Payment for telemedicine services is made prior to the consultation, through our online platform. We accept various payment methods, such as credit or debit cards. At the end of the payment, you will receive an SMS/email confirmation that serves as a receipt for any claim.
Is it possible to receive prescriptions or medications through telemedicine?
Yes, of course, just like a face-to-face consultation. Our doctors can evaluate your condition and, if necessary, issue electronic prescriptions that you can send to a pharmacy of your choice to obtain the prescribed medications.
Is there any difference in costs between an in-person consultation and a telemedicine consultation?
The costs of a telemedicine consultation can vary depending on the services and the time spent for the consultation. At Andromedi, the price of a telemedicine consultation is always lower than in-person consultations, in addition to the savings of no travel expenses and time spent traveling to the clinic.
My Internet connection is not very good. What happens if the Internet connection is interrupted?
If the internet connection is interrupted during the consultation, we will try to re-establish it as soon as possible. If it is not possible to continue the video consultation, our team will contact you to reschedule the appointment at no additional cost.
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